PardonPardon

Small print

Terms, privacy and cookies.

Placeholder text for the owner to complete with a professional before launch. Items in [square brackets] must be filled in.

Owner checklist before launch: company details, ICO registration (data protection fee), payment provider terms, refund policy, VAT status, and a one-off review of these pages and the "not legal advice" positioning by a solicitor.

Terms of use

Pardon is operated by [Company name], registered in [England and Wales] under company number [number], at [registered address].

Pardon is a self-help tool. It summarises public guidance about private parking charges and drafts letters from the information you give. It is not a law firm, does not give legal advice and cannot guarantee any outcome. You are responsible for checking and sending any letter.

Paid letters are digital content supplied immediately. [Refund policy to be set by the owner, for example a refund if the letter cannot be generated.]

Privacy notice

The free Charter Check runs in your browser. The answers and details you type are not sent to Pardon's servers.

If you buy, payments are handled by [payment provider], which receives your payment details and email address. We receive confirmation of your purchase. [List any email or reminder service used, lawful basis, retention period and your rights under UK GDPR.]

Data controller: [Company name]. ICO registration number: [number]. Contact: [email].

Cookies

Pardon does not set advertising or tracking cookies. It stores two small settings on your device: whether sound is on, and whether you've seen the opening animation this session. [Update this if analytics are added.]

Contact

Email: [hello@yourdomain]. For Fleet enquiries, tell us how many vehicles you run.